PRIVACY POLICY

01. Information We Collect

When you interact with our platform, purchase garments, or contact our customer support, we collect the following necessary information:

• Identity & Contact Details: Full name, billing and delivery addresses, postal/pin code, email address, and active telephone/WhatsApp number.
• Transactional Information: Order histories, item sizes, payment method type, unique transaction identifiers, and shipping tracking numbers.
• Technical & Browsing Data: IP address, device type, browser specifications, and referral URLs gathered via essential functional cookies to guarantee cart continuity and responsive rendering.

02. Payment Security & Non-Storage of Financial Data

03. How We Use Your Information

Your information is processed strictly for legitimate operational purposes:

• Processing, packing, and dispatching your orders.
• Sending transactional updates via Email/SMS/WhatsApp (order confirmations, shipping waybills, delivery alerts).
• Processing size exchanges, cancellations, and refunds in accordance with our policies.
• Preventing fraudulent transactions and ensuring server-level security integrity.
• Providing responsive customer service and technical support.

04. Authorized Third-Party Disclosures

We strictly uphold a zero-spam policy. We never sell, rent, or trade your personal data to marketing third parties or lead aggregators. We only share essential operational details with trusted service partners:

• Payment Gateways: Razorpay Software Private Limited for verifying payment signatures and issuing refunds.
• Logistics & Couriers: Verified Indian express couriers (e.g., Delhivery, BlueDart, DTDC, Xpressbees) to execute door-to-door delivery.
• Legal & Regulatory Authorities: Only when strictly mandated by applicable Indian law, court order, or governmental law enforcement agency.

05. Cookies & Local Storage

We use localized browser storage and non-invasive cookies solely to retain your active shopping cart items, preserve your wishlist preferences, and ensure seamless checkout navigation. You can configure your browser to decline cookies, but please note that some interactive features of our store may function with diminished efficiency.

06. Your Data Rights & Retention

We retain transactional and order records only as required to satisfy statutory GST, taxation, and financial audit compliances under Indian law. You have the right to request access to the personal data we hold about you or request its rectification or erasure by contacting our support team.